Check if the power plug is properly inserted.
Check if the reset switch at the bottom of the product is activated.
Check if all the parts are assembled normally. Check if it stopped because food ingredients had been inserted excessively, if so: press REV button.
Check if the two gears are correctly aligned.
Check if there is any foreign substance inside the juicer.
Check if the juicer is damaged.
Check if the juicer has been correctly assembled, refer to the manual for correct assembly.
Turn pulp adjusting cap counterclockwise.
Turn the pulp adjusting cap clockwise.
Press the REV button to rotate the gears in reverse.
Please use the e-mail form below to contact us for Support & Warranty inquiries. We strive to reply within 24 hours during business days.